Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:
Maintains Brand and PTC restaurant operational standards
Executes shift plan
Follows up assigned tasks
Assists management team
Works hourly positions
Monitors food prep and register procedures and cash handling policies and processes
Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
Provides direction to team members during shift
Ensures restaurant cleaning processes and methods are followed
Monitors labor usage and break policy according to Blue Cube
Adheres to restaurant plans/objectives as set by Restaurant General Manager
Assists with training and cross training of team members as directed
Adheres to all Brand and PTC processes and policies
Monitors register procedures and cash handling policies and processes
Maintains safe working conditions by following all safety and security policies and processes
Ensures all team members are adhering to Brand and PTC's dress code standards
Follows all Brand maintenance processes and methods
Advises Restaurant General Manager as to performance/discipline problems
Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
